Effective Date: 15/05/2025

Revelry Distillery Private Limited

At Revelry, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us. This policy complies with the applicable Indian data protection laws including the Information Technology Act, 2000 and Rules made thereunder, and is also designed keeping in mind international standards of data privacy.

Please exit this Site immediately if you do not accept the Terms and Conditions, are not of a legal age for consuming alcoholic beverages in the country or other territory in which you are located, or are in a country or other territory where use of this Site is not permitted.

Scope and Applicability

This Privacy Policy applies to all users of our website, including but not limited to casual browsers, customers, vendors, wholesale partners, and newsletter subscribers. By using our website, you consent to the collection and use of your personal information as described in this policy.

Information We Collect

When you visit or interact with our website, we collect certain types of information—some you choose to give us directly, and some we collect automatically to help us understand and improve your experience.

A. Personal Information You Choose to Share

We collect personal details that you voluntarily share with us while exploring our website, signing up for communications, placing an inquiry, or registering as a wholesaler or partner. This may include:

Your Full Name – So we know who we’re speaking with.

Date of Birth – To confirm that you’re of legal drinking age in your location.

Email Address – To send you updates, confirmations, responses to inquiries, or newsletters (only if you opt-in).

Mobile or Phone Number – If you’d like us to reach you more directly or quickly.

Company Name – For business clients, distributors, or vendors who contact us for collaborations or wholesale requests.

Messages You Send Us – This includes anything you share through contact forms, feedback surveys, customer support chats, or email communications.

Reviews or Feedback – If you leave reviews about our products, events, or services, those may also include personal identifiers.

We only collect this information if you choose to share it with us.

B. Information We Collect Automatically

When you visit our website, some information is collected automatically to help us understand how our site is used, keep it secure, and improve it over time. This may include:

IP Address – Helps us understand where our visitors are coming from (broadly) and detect suspicious activity.

Browser Type and Version – So we can make sure our website looks good and works properly on the software you’re using.

Operating System – To help optimize how content is displayed for different devices (Windows, macOS, Android, iOS, etc.).

Device Type – Whether you’re on a mobile, tablet, or desktop—this helps us improve responsiveness.

Pages Visited and Duration – To understand which content is useful to visitors and where they might face difficulties.

Referring URLs – Shows us how you arrived at our website (e.g., through a search engine, ad, or social media link).

Date and Time of Access – Logged for basic analytics and to understand user behavior during different times.

Location Information (Approximate) – Based on IP address, this helps us know the general region of our visitors and tailor language or offerings accordingly.

Log Data and Analytics Reports – We use analytics tools (like Google Analytics or similar) to get insights into how people are using our website.

This kind of information is aggregated and anonymized when possible and never used to personally identify you on its own.

C. Cookies and Tracking Technologies

Like most websites, we use cookies—small text files stored in your browser—and similar tracking tools (like pixels and scripts) to improve how our site works and how it feels to use. Here’s what we use them for:

To Personalize Your Experience – So you see the right content for your location or past interactions.

To Remember Your Preferences – Like your language choice or items you’ve interacted with.

To Analyse Site Traffic – Cookies help us track which pages are popular, how long users stay, and where they might drop off.

To Deliver Relevant Advertisements – Occasionally, we may use tracking tools to offer you promotions or updates you may be interested in on social platforms or partner sites.

You can choose to disable or manage cookies in your browser settings. Please note that disabling cookies may affect how certain features work, including login forms, pop-ups, or contact tools.

How We Use Your Information

We take your privacy seriously and use the information we collect only for clear and lawful purposes. Here's how we typically use your data:

To Confirm You’re of Legal Drinking Age

We are a distillery, and by law, we must ensure our products and promotions are directed only to people who are of legal drinking age. This check is essential for both our compliance and your protection.

To Respond to You

If you send us a message—whether it's a general query, a partnership request, or feedback—we use your contact information to respond to you promptly and professionally.

To Process Orders or Fulfill Requests (if applicable)

If our website supports online orders or sample requests, we’ll use your information to fulfill those accurately and securely.

To Send Updates, Newsletters, or Promotional Materials (with your consent)

If you’ve opted in to hear from us, we’ll send occasional updates about new product launches, special offers, upcoming events, or tasting sessions. You can unsubscribe at any time.

To Invite You to Events, Loyalty Programs, or Surveys

Sometimes we run contests, invite our community to events, or ask for feedback. We’ll only contact you for these purposes if you’ve shown interest or signed up.

To Improve Our Website and Services

The automatically collected data helps us better understand how people use our website, so we can improve navigation, design, and overall usability.

To Maintain Security and Prevent Fraud

We monitor access to our site and its data to detect and prevent misuse, cyberattacks, or unauthorized activity.

To Comply with Laws and Legal Obligations

We may process or disclose information when required to meet legal obligations, such as requests from law enforcement or regulators.

Legal Basis for Processing (Where Applicable)

We only collect and process your personal information when there is a legal basis to do so. These legal bases may include:

Your Consent: For example, when you opt-in to receive marketing emails or participate in a promotional campaign.

Performance of a Contract: When we need your details to deliver services, fulfill orders, or respond to inquiries.

Legal Obligations: Where we are required to retain or share your data to comply with applicable laws and regulations.

Legitimate Interests: Such as protecting our business against fraud, conducting analytics to improve our website, or ensuring security—without unfairly impacting your rights or freedoms.

Disclosure of Your Information

We respect your privacy and want to be transparent about who we share your data with—and why. We do not sell or rent your personal information to any third party for marketing purposes.

However, we may share your information in the following cases:

A. With Trusted Service Providers and Partners

We work with selected third parties who help us operate our website and deliver our services. These may include:

1) IT support and cloud hosting providers
2) Payment processors and financial gateways
3) Delivery and logistics partners (if physical goods are involved)
4) Marketing and advertising agencies
5) Legal, financial, or compliance professionals

Each of these partners is bound by strict confidentiality agreements and may only use your data to perform services on our behalf.

B. With Legal or Regulatory Authorities

We may disclose your information if required to do so by law, regulation, or legal process, or if we believe it’s necessary to:

Respond to a court order, subpoena, or official request
Enforce our website’s Terms and Conditions
Protect our rights, safety, or the safety of others
Investigate suspected fraud or illegal activity

C. In Case of Business Restructuring

If our business is ever involved in a merger, acquisition, sale, or reorganization, your information may be transferred as part of that process. In such cases, we will ensure that the receiving party agrees to maintain the privacy and security of your information.

Data Retention

We retain your personal data only for as long as it is necessary for the purposes for which it was collected, including to:

1) Fulfill your requests or process orders
2) Respond to inquiries or customer support issues
3) Meet our legal, regulatory, and accounting obligations
4) Resolve disputes and enforce our agreements

Once this period is over, we will securely delete, anonymize, or archive your data in accordance with our internal data retention policies.

Data Security

We take your privacy seriously and implement industry-standard technical and organizational safeguards to keep your data safe. These include:

1) SSL encryption for secure data transmission
2) Firewalls and secure servers to prevent unauthorized access
3) Access control measures to limit who can view or edit your data
4) Regular audits and system updates to patch vulnerabilities

Despite our best efforts, no system is 100% secure. Therefore, while we do our utmost to protect your data, we cannot guarantee absolute security against cyber threats or data breaches.

Age Restriction

This website is intended only for individuals who are of legal drinking age in their respective countries. We do not knowingly collect, store, or process data from individuals under the legal drinking age.

If we become aware that we have unintentionally collected personal data from a minor, we will take immediate steps to delete it from our systems.

Your Rights and Choices

Depending on where you are located, you may have the following rights in relation to your personal data:

Right to Access – You can request a copy of the personal information we hold about you.
Right to Correction – You can ask us to update or correct any inaccurate or incomplete data.
Right to Deletion – You can request that we delete your information, subject to legal and contractual obligations.
Right to Withdraw Consent – You can opt-out of marketing communications or revoke consent for non-essential data uses.
Right to Object or Restrict Processing – You can object to how your data is processed or ask us to limit its use in certain cases.

To exercise these rights, simply email us at: hello@revelrydistillery.in. We will respond in a timely and respectful manner, in accordance with applicable laws.

Email Communication and Marketing

We love sharing updates, but only if you want to hear from us. With your explicit permission, we may send you occasional emails or SMS updates about:

1) New product launches or seasonal releases
2) Exclusive tasting events or brand promotions
3) Limited-time offers and discounts

You can unsubscribe at any time by clicking the 'unsubscribe' link in any marketing email or by contacting us directly. We respect your inbox and your preferences.

Links to Third-Party Websites

Our website may contain links to third-party websites or social media platforms—for example, when sharing our content on Facebook, Instagram, or YouTube.

We are not responsible for the privacy practices or content of those external websites. We recommend reviewing their respective privacy policies before submitting any personal information.

International Data Transfers

If you are visiting our website from outside India, please be aware that your data may be transferred to, stored, or processed in India, where our servers are located.

By using our website or submitting your information, you consent to this transfer, in accordance with this Privacy Policy and applicable data protection laws.

Grievance Officer

In compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, we have appointed a Grievance Officer to handle any concerns related to your personal data:

Email: amrita@revelrydistillery.in

We aim to respond to all genuine requests or complaints within a reasonable timeframe.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the “Last Updated” date at the top of this page.

We encourage you to check this page periodically. By continuing to use our website after changes are made, you agree to the updated policy.

Contact Us

If you have any questions, feedback, or concerns about our Privacy Policy or how your data is handled, please reach out to us:

Revelry Distillery Private Limited

304, Metro Avenue, Pereira Lane,

Opp. W.E.H. Metro Stn., Andheri East, Mumbai - 400099

Email:

We value your trust—and are here to protect it